Randle General Hospital, Surulere, has strengthened the capacity of its management and administrative staff through a training programme on Agile Business Transformation, ABT, organised in collaboration with Howes Consulting Group.
The training, held at The Zone Hub, Gbagada-Oworonshoki Expressway on Saturday 25 July, 2026, was designed to build a resilient, innovative and high-performing workforce capable of responding effectively to the changing demands of healthcare delivery.
Welcoming participants, the Medical Director/Chief Executive Officer of Randle General Hospital, Dr. Lateefat Omolara Agbaje, described the programme as a deliberate investment in the hospital’s workforce, stressing that continuous learning and professional development were essential to achieving excellence in healthcare delivery.
“Our people are our greatest strength, and investing in their continuous growth is essential to delivering quality healthcare services,” she said.
Agbaje noted that the rapidly changing healthcare environment requires professionals with the knowledge, skills and leadership capacity to address emerging challenges and improve patient outcomes.
She said the hospital recognised that exceptional healthcare delivery begins with empowered and knowledgeable professionals, adding that its workforce must remain adaptable, innovative and prepared to meet the changing needs of patients and the wider healthcare system.
According to her, the partnership with Howes Consulting Group reflects the hospital’s commitment to continuous improvement, innovation, collaboration and operational excellence.
She explained that the ABT programme marks the beginning of a sustained institutional transformation aimed at promoting efficiency, accountability and improved service delivery.
To sustain the gains from the training, Randle General Hospital, in collaboration with Howes Consulting Group, also launched the GH Randle Agile Business Transformation Learning Platform, a dedicated Knowledge Sharing System designed to promote continuous learning, collaboration and professional development among staff.
The digital platform connects hospital personnel with consultants from Howes Consulting Group and provides round-the-clock access to learning resources, project updates, leadership materials, online surveys and other knowledge management tools aimed at supporting institutional growth and operational effectiveness.
Agbaje reaffirmed that the initiative aligns with the hospital’s vision of strengthening institutional capacity, improving workforce productivity and delivering efficient, patient-centred healthcare services in line with global best practices.
Participants commended the hospital management for organising the training, describing it as timely, impactful and enlightening. They said the programme strengthened their understanding of empathy, patient satisfaction and the importance of delivering compassionate healthcare.
The participants also commended the trainer, Prof. Baale, for his engaging and practical presentation, particularly his ability to connect the subjects with daily workplace experiences and relatable scenarios.
The training covered topics including emotional intelligence in healthcare and its components, self-awareness and emotional regulation, empathy and compassionate care, effective communication in healthcare, emotional intelligence and litigation prevention, clinical governance, and the tenets and ethics of healthcare practice.