Vendors at the GTCO Food & Drinks Festival, Holiday Edition, have lauded the event’s payment infrastructure, highlighting smooth transactions and efficient customer service as a major boost to their sales experience.
For many first-time exhibitors, like Yewande Folawole of One Five Foods, the payment system provided by GTCO has been a highlight of the event.
“We were given two POS machines, and they’ve been functioning very well. Customers haven’t had any issue transferring money, and even when one of the machines had a printing problem, it was fixed immediately,” Folawole said, praising the responsiveness of the organizers.
Similarly, Moses Godwin of Green Baskit described the POS system as “amazing” and noted that customer payments have been “fast and instant,” with no complaints reported during the festival.
Repeat exhibitors also expressed satisfaction. Mary Jane of Mango Bakeshop, who had participated in previous GTCO events, said, “Payments have been seamless. Customers get what they want, and transfers are confirmed almost immediately.”
Adnan Muhammad of Forno Italian Pizza echoed this sentiment, stating that “payments are smooth, and we’re definitely coming back next year.”
Even vendors managing beverages, like Samson of 247 Drinks Cocktail, noted the speed and reliability of the system. “It’s very fast, you click, it processes, and there’s no decline. GTCO has really done well in ensuring that payments are hassle-free,” he said.
While the payment experience has been largely positive, some vendors experienced minor technical issues. Dami of Titi’s Kitchen pointed out occasional delays in error notifications for failed transactions, which sometimes left vendors unaware until after the customer had left.
However, she noted that the support team was responsive and proactive in resolving such issues.
Overall, vendors agree that the robust POS and transfer payment systems have been a game-changer for the festival, making transactions faster, more reliable, and more transparent.
For many of them, the efficiency of payments has enhanced their ability to focus on engaging customers and boosting sales, a crucial factor in the success of the maiden GTCO’s Holiday Edition.