The National Identity Management Commission, NIMC has issued a fresh public advisory outlining crucial operational guidelines for Nigerians accessing its National Identification Number, NIN Self-Service Modification Portal.
In the statement, the Commission cautioned users against switching devices or browsers once their account is created, stating that each self-service account is uniquely tied to the browser and device used during the initial registration. As a result, any attempt to access the portal from a different browser or device may result in access difficulties.
Additionally, the Commission warned users not to clear their browser cache, as doing so would reset access settings and potentially lock the user out of their account. In such cases, users would be required to initiate an unlinking process to regain access—a process that could delay data modifications.
NIMC also revealed that users with locked accounts will be allowed a maximum of five unlock requests. Once this limit is exceeded, the system will no longer process additional requests, effectively freezing access to the account.
“These precautions are part of the Commission’s ongoing efforts to safeguard user identities and protect the integrity of the NIN self-service modification process,” the advisory noted.
The Commission urged all users to strictly adhere to the stated guidelines to avoid unnecessary disruptions. For further assistance, members of the public are encouraged to contact NIMC via nimccustomercare@nimc.gov.ng.