The Nigeria Customs Service has reiterated its commitment to the successful implementation of the National Single Window, NSW project, calling for stronger collaboration among stakeholders in the aviation and maritime sectors.
Comptroller-General of Customs, Adewale Adeniyi, made the call during a stakeholder engagement with airline and shipping line operators in Abuja on March 4, 2026.
He said the support of critical partners has been instrumental in the Service’s ongoing modernisation drive and stressed that stakeholder cooperation is essential for the successful rollout of the digital trade platform.
The CGC disclosed that the President had directed the Service to drive the National Single Window initiative, which is aimed at enhancing Nigeria’s participation in global trade and improving trade facilitation.
He assured operators that support mechanisms, including a help desk staffed with trained personnel, would be established to address operational challenges during the transition period.
The help desk, he said, would provide technical assistance and guide users through the new system as the project progresses.
Earlier, during an awareness programme held on March 3, 2025, the Service mobilised stakeholders and partner agencies in support of the initiative, describing the NSW as a key component of Customs’ modernisation strategy.
Deputy Comptroller-General in charge of ICT and Modernisation, Oluyomi Adebakin, described the NSW as a major milestone in the Service’s transformation agenda.
She said the NCS had spent several months preparing the framework for the project to ensure that it reflects operational realities and supports smooth implementation.
Adebakin emphasised that the National Single Window is a national project with Customs at the centre of execution, adding that its success depends on stakeholder understanding and cooperation.
She reassured officers and partners that the initiative is designed to enhance institutional capacity rather than replace personnel, noting that technology would improve efficiency, transparency and cargo clearance processes.
Project Director of the NSW initiative, Tola Fakolade, also commended the leadership role of the Customs Service in driving the project.
He described the Service as the primary stakeholder, stressing that its institutional experience and active participation are critical to the success of the programme.
The National Single Window project is expected to modernise Nigeria’s trade environment, improve revenue collection, and strengthen the country’s global trading competitiveness.
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