In a bid to institutionalize a paperless public service under President Bola Tinubu’s Renewed Hope Agenda, the National Identity Management Commission, NIMC has deployed WorkflowPro as its official platform for digital submission and management of correspondence.
The move marks NIMC’s formal transition to a paperless operating environment and is aimed at strengthening governance, improving administrative efficiency, and standardizing records management across the Commission.
WorkflowPro provides a secure, structured, and traceable system for handling both internal and external communications, enhancing accountability and operational transparency.
Under the new system, all external correspondence to NIMC will be processed electronically through WorkflowPro. The platform allows end-to-end tracking of submissions, accelerates internal routing and response timelines, and ensures secure electronic archiving of official records.
This digital approach eliminates the risks associated with manual handling of documents while reinforcing compliance with established information management standards.
The implementation aligns with the Federal Government’s Enterprise Content Management (ECM) policy, which mandates the digitization of official records and the elimination of physical file movements across all Ministries, Departments, and Agencies (MDAs).
Stakeholders are required to submit all correspondence through the WorkflowPro platform, accessible via the official portal at https://workflowpro-nimc.com/Submit or by scanning the designated QR code.
A 30-day transition period has been approved to allow stakeholders to familiarize themselves with the new process. After this period, manually submitted letters and paper-based correspondence will no longer be accepted.
WorkflowPro was developed by NIMC’s in-house technical team under the direction of the Director-General and Chief Executive Officer, Abisoye Coker-Odusote.
The platform forms part of a broader institutional reform agenda aimed at securing official communications, reducing administrative delays, and entrenching digital governance within the public service.
NIMC urged all stakeholders to take note of the directive and ensure full compliance with the new paperless correspondence policy.
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