The Nigerian Communications Commission, NCC has emerged as one of Nigeria’s top-performing federal agencies after securing third position in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms.
The ranking, which evaluated Ministries, Departments and Agencies, MDAs of the Federal Government, assessed institutions across key performance indicators, including the Self-Assessment Tool, SAT, Freedom of Information, FOI compliance, Fiscal Transparency and Integrity Index, and official website performance.
In the final ranking, the Nigerian Investment Promotion Commission emerged first, followed by the Nigerian Export Promotion Council in second place, while the NCC secured third position overall.
The assessment recognises public institutions that have demonstrated excellence in implementing reforms, improving service delivery, promoting transparency and strengthening accountability in public administration.
The awards ceremony, held in Abuja, also honoured 20 outstanding public servants across federal, state and local government levels for exceptional leadership and service delivery.
Among the individual award recipients were Didi Walson-Jack and Adejoke Adefulire.
Representing NCC’s Executive Vice Chairman and Chief Executive Officer, Aminu Maida, at the ceremony, the Executive Commissioner for Technical Services, Abraham Oshadami, described the recognition as an affirmation of the Commission’s ongoing reform efforts.
He expressed appreciation to the Bureau for sustaining the annual assessment framework, noting that the recognition would encourage the Commission to deepen reforms aimed at improving transparency, accountability and service delivery.
According to Oshadami, the award reflects NCC’s commitment to strengthening regulatory oversight and improving the quality of telecommunications services available to consumers across the country.
“For our telecommunications consumers, this recognition reflects ongoing efforts to strengthen service quality, transparency and responsiveness across the sector,” he said.
He added that the assessment outcome reinforces the importance of maintaining standards that improve customer experience and build public confidence in telecommunications services nationwide.
The NCC has introduced several reforms in recent years aimed at enhancing accountability and improving consumer experience within the telecommunications industry.
Among these initiatives is the introduction of the National Coverage Map, which provides near real-time information on network availability and performance across the country.
The Commission also publishes Quarterly Network Performance Reports, offering detailed evaluations of network quality and service delivery by operators nationwide.
In addition, Mobile Network Operators have been directed to simplify tariff communications to make pricing structures easier for consumers to understand, while operators are also required to comply with updated Corporate Governance Guidelines designed to strengthen accountability and operational efficiency.
The Commission has further expanded public access to industry information through the proactive publication of data and regulatory updates to improve transparency across the telecommunications sector.
Speaking at the event, Director-General of BPSR, Dasuki Arabi, commended participating MDAs for their commitment to transparency, accountability and open governance.
Arabi said the annual assessment serves as a platform for recognising institutions that have demonstrated outstanding performance in reform implementation and service delivery.
The latest ranking builds on NCC’s strong performance in previous assessments. In 2025, the Commission was ranked the second-best performing federal agency in BPSR’s website performance assessment.
This year’s evaluation expanded beyond website performance to include broader indicators measuring institutional effectiveness, transparency, fiscal integrity and compliance with public service reform objectives.
